Track record · Profile
Vitor Tavares Chaves
Technological Degree in Multiplatform Software Development (DSM) · Fatec Itaquera (Feb 2024 – Dec 2026 (expected))
I am a Software Developer working on IoT and cloud systems at Alfabra Elevadores: from firmware at the edge to cloud message pipelines and user interfaces.
I am currently in the 6th semester of Multiplatform Software Development at Fatec Itaquera, graduating in December 2026.
Trilingual in Portuguese, English, and French, with professional experience in international customer operations and distributed systems.
Experience & Projects
Professional roles and academic milestones
Alfabra Elevadores
Software Engineering Intern | Full-Stack & IoT
Real-time elevator telemetry and IoT cloud infrastructure
Architecting end-to-end IoT telemetry pipelines connecting ESP32 embedded modules to AWS IoT Core for predictive elevator maintenance. Developing full-stack web applications with Next.js frontend and Rust backend services, integrated with agentic AI workflows. Designing secure MQTT/TLS protocols and Flutter mobile apps for field technicians.
PMK Digital Marketing
Content Writer & SEO Specialist
Digital content production, SEO strategy, and institutional digital media
Produced SEO-optimized technical and institutional web content for three portals with daily deliverables. Built institutional email marketing campaigns and digital publications using semantic HTML and visual authoring tools.
Apex America Brasil (Luxottica)
Trilingual Customer Support Consultant (FR / EN / PT)
International customer experience and logistics operations for Europe
Delivered technical and logistical support for Luxottica global brands (Ray-Ban, Oakley) across France, Belgium, and Switzerland. Managed enterprise customer cases and workflows in Dynamics 365 while maintaining strict SLA compliance.
Atento Brasil
Bilingual Customer Relationship Specialist (EN / PT)
Enterprise customer service and omnichannel communications
Provided bilingual technical and customer relationship assistance via phone and email channels, operating enterprise Salesforce CRM queues.
Sabesp
Administrative Assistant
State water and sanitation utility serving 28M+ customers
Operated corporate utility systems, coordinated field service orders, handled customer verification calls, and managed administrative records in a large-scale regulated public company.
Cafey
Fatec Itaquera · Integrator Project (In progress)
Physical IoT appliance system: electronics, mechanical 3D CAD, firmware and cloud
Designed external mechanical enclosure in FreeCAD, validated electrical schematic in KiCad, wrote ESP-IDF active object firmware over FreeRTOS, and built AWS IoT Core MQTT ingestion.
UP Barber
Fatec Itaquera · Academic Project
Barbershop management, mobile booking, and instant PIX payment
Integrated instant PIX payment processing via EFI Pay SDK, implemented backend scheduling logic in Spring Boot, and connected the React Native mobile client to containerized microservices.
Kazu Tattoo
Fatec Itaquera · Academic Project
Complete web platform for tattoo studio booking and artist portfolios
Implemented a hybrid persistence layer (MySQL for scheduling and accounts, MongoDB for rich media galleries), secure authentication, and interactive Vue components.
GT Solar
Fatec Itaquera · Academic Project
Backend architecture for photovoltaic solar plant monitoring
Architected core REST APIs for solar plant telemetry, business validation rules, Flyway database migrations, and OpenAPI documentation.
Fluxora Maternal
Fatec Itaquera · Academic Project
Management web application for maternal health and clinical nutrition
Full-stack development in an agile Scrum squad: designed relational database schema, implemented patient appointment scheduling flows, and integrated PHP backend with React UI.
Rosary Store
Fatec Itaquera · Academic Project
Web catalog and e-commerce platform for devotional products
Created the responsive user interface, semantic product catalog layout, and client-side browsing functionality.
Academic Background
Higher education and foundational studies
Fatec Itaquera (Faculdade de Tecnologia de São Paulo)
Multiplatform Software Development (DSM)
In progress (6th semester)
Centro de Estudo de Línguas (CEL) - Fadlo Haidar
French Language & Culture Studies
Completed (3-year program)
ETEC - Escola Técnica Estadual de São Paulo
General Studies & Secondary Education
Completed
Evolutime Itaquera
Applied Computer Science & IT Fundamentals
Completed
SENAI São Paulo
Business Administration & Corporate Operations
Completed
Extension Courses & Certifications
Specialized training and accredited programs
Santander Bootcamp 2024 - Java Backend Development
Digital Innovation One (DIO)
Spring Boot, Java 21, REST APIs, design patterns, and cloud deployment pipelines.
GFT Bootcamp - Java Software Development
Digital Innovation One (DIO)
Clean architecture, Java microservices, and relational database persistence.
IoT Application Development with the ESP32 Using ESP-IDF
Technical Specialization
C/C++ firmware engineering, FreeRTOS tasks, MQTT over TLS, and network stack protocols.
AWS Academy Graduate - Machine Learning Foundations
AWS Academy
AWS cloud computing fundamentals, machine learning pipelines, and inference services.
FCE Cambridge (First Certificate in English)
Cambridge Assessment English
Official international English language proficiency certification at CEFR Level B2.
Languages
Linguistic proficiency and international communication
Portuguese
Native
Native tongue, technical authoring, and corporate communication.
English
Fluent / Professional
Cambridge FCE (CEFR B2) certified. Bilingual engineering and cross-border client operations.
French
Fluent / Professional
3-year CEL diploma. Professional customer operations across France, Belgium, and Switzerland.
Spanish
Advanced
Professional verbal and written communication with Latin American teams and clients.
Mandarin Chinese
Elementary
Active foundational study focused on international hardware and technology markets.
Japanese
Elementary
Foundational study of writing systems (Kana/Kanji) and conversational fundamentals.